3rdmill has guided Australian financial services firms through every shift in technology since 1997. Long enough to have shaped what good looks like in a regulated industry. Boutique enough to still pick up the phone. We are not new to compliance, and we are not new to this sector. We helped build the backbone that a lot of brokers, advisers and insurers still run on today.
The name is short for the third millennium. When the business started in 1997, that was a promise: bring clients the technology coming next, not the technology everyone already had. Nearly three decades on, the promise has not changed, but the stakes have.
We work almost entirely with regulated firms, where the job is never innovation for its own sake. It is the balance of innovation and risk. New enough to move a financial services business forward. Measured enough never to put it in harm’s way. Most technology providers never have to learn that balance. Here, it is the whole discipline.
Servers to cloud. Cloud to cyber. Cyber to AI. We have taken clients through each shift and watched the dust settle on all of them. That is the difference between a provider who sells you the trend and a partner who has already seen it play out.
On-premise infrastructure, built and kept running for firms that could not afford downtime.
Lean, scalable Microsoft 365 and Azure environments, moved across without the drama.
A security posture matched to real regulatory pressure, not a checklist bought off a shelf.
Responsible AI adoption for firms that have to get governance right the first time.
Not a badge on a website. The engineering depth to design, migrate and run complex Microsoft environments properly.
We lead with strategy and advice, then build the infrastructure underneath. The technology serves the business case, never the other way round.
Insurance, broking, advice and legal. We know your obligations, your software and your risk appetite because it is nearly all we do.
If you are regulated, you run on Microsoft, and you want a partner who understands your business and not just your servers, the shortlist is very short. We are on it.
Natalia Scheidegger took 3rdmill on from her father in 2014 and has run it for the decade since. She came up through strategy consulting at Deloitte, not through a server room, and in this industry that is unusual. Most technology founders get pulled into the detail. She spends her time somewhere else.
Deloitte taught me one question I have never stopped asking. So what? Every piece of data, every insight, every new technology: so what? What does it actually do for the business?
That is the question we ask on every client’s behalf. Our job is to translate the deeply technical into the commercial, and to be honest about the difference. Being business-led is not a tagline here. It is the way the company is run, because it is the way she thinks. Watch Natalia on her unexpected path to running an MSP.
Regulated firms do not all need the same defence, so we built a cyber model of our own rather than reselling someone else’s. Three tiers that map protection to real risk and real budget, with nothing bolted on that you do not need. See how Baseline, Fortify and Stealth work.